The information below provides details about our privacy policy and we ask that you take the time to read it.
Privacy Policy for MS ChatBot SMS
**Effective Date:** [10.05.2023]
**1. Introduction**
MS ChatBot SMS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about users who visit our website (https://mschatbotsms.in) and use our cloud-based WhatsApp marketing and Web Push Notification SAAS platform. By using our services, you agree to the terms outlined in this policy.
**2. Information We Collect**
- **Personal Information:** When you sign up for our services, we may collect personal information, including but not limited to your name, email address, contact number, and billing details.
- **Usage Data:** We collect information on how you access and use our services, including IP addresses, browser type, device information, and other analytics data to improve service performance.
- **Payment Information:** We collect payment details when you purchase a plan. All transactions are processed through secure payment gateways, and we do not store your full payment information.
**3. How We Use Your Information**
- To provide and maintain our services, including customer support.
- To improve our platform and enhance user experience.
- To send you notifications regarding service updates, promotions, or marketing information, with your consent.
- To process transactions and send billing receipts.
**4. Sharing Your Information**
We do not sell or share your personal information with third parties, except:
- With our trusted partners who help us in providing the services (e.g., payment processors).
- To comply with legal obligations or respond to lawful requests from public authorities.
**5. Data Retention**
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal or reporting obligations.
**6. Security of Your Data**
We use commercially reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 99.9% secure.
**7. Your Rights**
You have the right to access, correct, update, or request deletion of your personal data. To exercise these rights, contact us at support@mspayment.in
**8. Changes to This Policy**
We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
**9. Contact Us**
If you have any questions about this Privacy Policy, please contact us at:
- Email: support@mspayment.in
- WhatsApp / Phone: +917754860002
